In an effort to limit community spread of COVID-19, New York Kidney Specialists has adopted Telemedicine – the use of digital information and communication technologies, such as computers and mobile devices, to access and manage health care services remotely.
It is imperative during this public health emergency that patients avoid unnecessary travel which includes visits to physicians’ offices, clinics, hospitals, or other health care facilities where they could risk their own or others’ exposure to the illness. We understand this and are here to help all of our patients. Long before the COVID-19 pandemic, nephrology was one of the first specialties to adopt Telemedicine.
Using a state-of-the-art, HIPPA-compliant virtual platform, we can quickly schedule remote visits and connect with our patients. Our scheduling staff is highly trained, and all doctors and nurse practitioners are proficient in conducting virtual medicine visits. These visits allow physicians to perform patient evaluations, patient education, medication adjustments, prescription renewals, and plan for important laboratory testing in the comfort of the patient’s home. By doing so, we can avoid gaps in care which could result in complications.
The US Department of Health and Human Services (HHS) and the Office for Civil Rights (OCR) have currently waived penalties for HIPAA violations against health care providers that serve patients in good faith through everyday communications technologies, such as FaceTime or Skype. If the patient does not have access to a smartphone, visits can be conducted directly over the telephone.
Patients with chronic kidney disease or end-stage renal disease often have multiple health problems such as diabetes, hypertension or heart disease, and are highly susceptible during this difficult time. At New York Kidney Specialists, we stand by our patients to provide quality care.