Medical social workers assist patients, their families, and caregivers during the process of kidney treatment. As licensed social workers, they are trained and have years of experience in handling the psychological, emotional, social, and spiritual challenges that occur when undergoing nephrology procedures and kidney disorder treatment.
Medical social workers handle a wide range of issues. On the practical side, they do things like finding community and institutional resources for patients. Social workers also address complicated issues like adapting to an illness, navigating any cultural issues that might occur, helping with transitions and decision-making, and communicating with family members, friends, and medical providers.
Additionally, social workers run support groups and educational programs. As part of nephrology care teams, they meet with patients and family members both on an individual basis and with the patient’s family. Social workers also help patients overcome barriers to treatments and services essential for their medical care.
To ensure the patient receives the best care possible, each one has an appointment
with one of our medical social workers before or very early in the treatment process. This way the patient and their family and/or caregivers have time to establish a rapport and list specific needs that might apply.
Our Social Workers can help with the following patient needs:
- Information on grants and scholarships for financial assistance
- Transportation limitations or issues
- Referrals to community agencies for support
- Provide emotional support and brief counseling
- Arranging internal/external household aides
- Benefits Counselors, Psychologist, Nutritionist, and Chronic Care Management
- Housing situation issues and assistance
- Support groups and resources for patients and their families
- Palliative and Hospice education
For more information on our patient social work services or to make an appointment, please call our Stony Brook office at (631) 689-7800.
At NY Health, we want to reassure you that we are here during your time of need while maintaining safety precautions. If you or a loved one is in need of care, please call our office, 631-689-7800, and we can schedule a VIRTUAL APPOINTMENT VIA TELEHEALTH for you. You can also request an appointment here. Subsequently, we can make appropriate recommendations and follow-up as clinically indicated.